How do I project the event on my TV or large monitor? 


You can project the virtual event directly to your TV by utilizing a HDMI cord or other similar tools to connect your computer to the television:

Windows

Mac

Chromebook

Another option is to cast your laptop screen via Apple TV or Chromecast if you have that functionality. 


How can I donate during or before/after the event?

Firstly, thank you! You can make a financial donation to our lifesaving programs here or text "LIFE" to 720-734-4296


How will I be able to answer questions on Zoom? 

We will have you assign a team captain at the start of the game. This captain will record answers on an answer sheet and then text their answers to our designated scorers. More details will be explained at the event. 

How will the teams work? 

Each team will be put into breakout rooms within Zoom for the different rounds so they can discuss the answers with each other. One individual will be the Team Captain and will be responsible for submitting all answer for the team.

How do I switch between breakout rooms during the breaks? 

To switch between breakout rooms during the breaks, just send a message to the host or unmute yourself on Zoom and we will move you to the correct room. You can return to the main room at any time. 

Why can't I see the main presentation on Zoom?

If you are logged in and are not seeing anything on the main screen, make sure that you are viewing the user “American Transplant Foundation.” Try setting your Zoom to "Speaker View" or leave a message in the chat box.

Why can't I hear the presenter?

Make sure to turn your audio on via Zoom. To do this, look on the bottom left-hand corner of your screen; there should be a “join audio” button. Select this and join internet audio.

Why am I muted?

To prevent excessive background noise during the event, we will automatically mute everyone upon joining the Zoom call.

What should I do if I want to be unmuted?

To be unmuted, please send a message in the Zoom group chat and one of our tech support volunteers will unmute you.

What should I do if the image is blurry/not readable?

The first thing you should do is to check your internet connection. A weak connection may lead to a blurry image. If everything on your end is good, please send a message in the Zoom chat. We will try and resolve any problem as soon as we receive a message about it.

How can I get help with an issue not listed here?

Feel free to send a message in the chat box and we will resolve it as soon as possible. If you are having trouble, you can verbally ask for help in the zoom meeting.

How do I project the event on my TV or large monitor? 


You can project the virtual event directly to your TV by utilizing a HDMI cord or other similar tools to connect your computer to the television:

Windows

Mac

Chromebook

Another option is to cast your laptop screen via Apple TV or Chromecast if you have that functionality. 


How will I be able to answer questions on Zoom? 

We will have you assign a team captain at the start of the game. This captain will record answers on an answer sheet and then text their answers to our designated scorers. More details will be explained at the event. 

How will the teams work? 

Each team will be put into breakout rooms within Zoom for the different rounds so they can discuss the answers with each other. One individual will be the Team Captain and will be responsible for submitting all answer for the team.

How do I switch between breakout rooms during the breaks? 

To switch between breakout rooms during the breaks, just send a message to the host or unmute yourself on Zoom and we will move you to the correct room. You can return to the main room at any time. 

Why can't I see the main presentation on Zoom?

If you are logged in and are not seeing anything on the main screen, make sure that you are viewing the user “American Transplant Foundation.” Try setting your Zoom to "Speaker View" or leave a message in the chat box.

Why can't I hear the presenter?

Make sure to turn your audio on via Zoom. To do this, look on the bottom left-hand corner of your screen; there should be a “join audio” button. Select this and join internet audio.

Why am I muted?

To prevent excessive background noise during the event, we will automatically mute everyone upon joining the Zoom call.

What should I do if I want to be unmuted?

To be unmuted, please send a message in the Zoom group chat and one of our tech support volunteers will unmute you.

What should I do if the image is blurry/not readable?

The first thing you should do is to check your internet connection. A weak connection may lead to a blurry image. If everything on your end is good, please send a message in the Zoom chat. We will try and resolve any problem as soon as we receive a message about it.

How can I get help with an issue not listed here?

Feel free to send a message in the chat box and we will resolve it as soon as possible. If you are having trouble, you can verbally ask for help in the zoom meeting.

How do I project the event on my TV or large monitor? 


You can project the virtual event directly to your TV by utilizing a HDMI cord or other similar tools to connect your computer to the television:

Windows

Mac

Chromebook

Another option is to cast your laptop screen via Apple TV or Chromecast if you have that functionality. 


How will I be able to answer questions on Zoom? 

We will have you assign a team captain at the start of the game. This captain will record answers on an answer sheet and then text their answers to our designated scorers. More details will be explained at the event. 

How will the teams work? 

Each team will be put into breakout rooms within Zoom for the different rounds so they can discuss the answers with each other. One individual will be the Team Captain and will be responsible for submitting all answer for the team.

How do I switch between breakout rooms during the breaks? 

To switch between breakout rooms during the breaks, just send a message to the host or unmute yourself on Zoom and we will move you to the correct room. You can return to the main room at any time. 

Why can't I see the main presentation on Zoom?

If you are logged in and are not seeing anything on the main screen, make sure that you are viewing the user “American Transplant Foundation.” Try setting your Zoom to "Speaker View" or leave a message in the chat box.

Why can't I hear the presenter?

Make sure to turn your audio on via Zoom. To do this, look on the bottom left-hand corner of your screen; there should be a “join audio” button. Select this and join internet audio.

Why am I muted?

To prevent excessive background noise during the event, we will automatically mute everyone upon joining the Zoom call.

What should I do if I want to be unmuted?

To be unmuted, please send a message in the Zoom group chat and one of our tech support volunteers will unmute you.

What should I do if the image is blurry/not readable?

The first thing you should do is to check your internet connection. A weak connection may lead to a blurry image. If everything on your end is good, please send a message in the Zoom chat. We will try and resolve any problem as soon as we receive a message about it.

How can I get help with an issue not listed here?

Feel free to send a message in the chat box and we will resolve it as soon as possible. If you are having trouble, you can verbally ask for help in the zoom meeting.